Xerox

Help Desk Technician

Job Locations US-AL-Birmingham
# of Openings
1
Category
Information Technology
Type
Contract

Overview

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.

 

We are seeking a proactive and technically skilled Help Desk Support Technician that will be responsible for delivering high-quality desktop support, imaging laptops, and resolving hardware and software issues to enhance user productivity. 

Responsibilities

 

  • Image and deploy laptops and other endpoint devices
  • Provide desktop support, diagnosing and resolving hardware/software problems
  • Maintain and install IT equipment to ensure operational efficiency
  • Troubleshoot issues to minimize downtime and improve system reliability
  • Collaborate with IT peers to foster a productive and supportive work environment
  • Escalate and advocate for resolution of complex cases with internal stakeholders

 

Qualifications

  • High school diploma and
  • 1+ year of related experience 

 

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