About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.

Our client is seeking a Helpdesk Specialist to assist on site users in a first-come, first-serve support basis with connecting phones, laptops and other peripherals to wifi and assist in other primary IT set up signature-line items.

The proposed schedule will be Monday thru Weds each week from 8:00am-5:00pm. 

Responsibilities:

• Identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues.
• Document, track, and monitor problems using applicable systems and tools. Respond to telephone, email and on line requests for technical support.
• Ccoordinate with other teams or departments to resolve user problems.
• Perform password re-sets for users. 

Qualifications:

• Associate's degree or equivalent (information technology focused). T
• Moderate understanding of general aspects of the job.
• 1 year of related work experience.