Electronic Systems, Inc.

  • Field Technician, IT Level 2

    Job Locations US-Virginia Beach
    # of Openings
    3
    Category
    Service
    Type
    Regular Full-Time
  • Overview

    Are you ready join an organization as the first line support for customers?  This position will be responsible for installation of devices at customer locations and profile migration/data backups of customer information. In addition, identify, rectify and communicate effectively any issues the customer may have regardless of technical nature as it relates to customer satisfaction. This position is a field technician position. Travel up 60 miles daily will be required for this position.

    Responsibilities

     

    TECHNICAL SKILLS

    Without Supervision, must be able to:

     

    • Install Computers, Laptops, Monitors, Scanners, & Printers directly to End-Users
    • Accurately document inventory for devices that are moved/installed
    • Process Domain Joins & Profile Migrations/Data Backups for customers
    • Install & Configure software such as Microsoft Office with Outlook
    • Accurately and legibly fill out Work Order forms documenting work that has been performed

    PERFORMANCE SKILLS 

      • Ability to change priorities
      • Ability to be face to face with customers 90% or greater of the time
      • Be able to prioritize multiple tasks
      • Ability to pass a background check
      • Clean driving record
      • Maintain a professional appearance at all times
      • Ability to work with a team in a professional environment

    REQUIREMENTS 

    • Possess and maintain reliable transportation
    • Meet the requirements of Electronic Systems Fleet Safety program:
    • Possess and maintain valid driver’s license
    • Provide certificate of insurance with adequate liability coverage and include statement from insurance company of their knowledge that you use your vehicle for work
    • Ability to lift 50 lbs.
    • Travel daily using your personal vehicle, (mileage reimbursed)
    • Ability to work overtime when needed
    • Be prompt and on time to work and scheduled appointments

    Qualifications

    EXPERIENCE

     

    • 1 year of experience Installing Windows Devices including migration of user data and knowledge of domain joins. 
    • High School Diploma or GED, A+ Certification

     

    Electronic Systems, Inc. is a premier supplier and service provider of comprehensive office technology. We are committed to providing remarkable innovative solutions to our customers and for our employees, extensive training and development. We are passionate about building a team of highly qualified, customer focused individuals who contribute enthusiastically to our corporate culture and our company's success. With the competitive salary and benefits offered at ESI you build more than a career, you can build a future.

     

     

    Check us out at www.esi.net

     

    ESI is an Equal Opportunity/AA Employer M/F/D/V, and maintains a drug-free workplace. 

     

    Electronic Systems is a tobacco- and smoke-free work environment

     

     

     

     

     

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