Electronic Systems, Inc.

  • Desktop Service Technician L2

    Job Locations US-Virginia Beach
    # of Openings
    1
    Category
    Service
    Type
    Regular Full-Time
  • Overview

    Are you ready join an organization as the first line support for customers.   At ESI we are committed to providing exceptional customer experiences every time   We have an entry level position responsible for analyzing and resolving desktop hardware and software problems utilizing available resources. In addition is required to identify, rectify and communicate effectively any issues the customer may have regardless of technical nature as it relates to customer satisfaction.

    Responsibilities

     

    Qualifications

    EXPERIENCE

     

    Required:    

    At least 1 year of experience with troubleshooting, diagnosing and repairing computer hardware, printers, configuration, software and operating systems.Required:

     

    Preferred:       

    Two or more years’ experience with troubleshooting, diagnosing and repairing computer hardware, laptops, printers, software and operating systems.

     

    CERTIFICATIONS

    Required:

    High School Diploma or GED, A+ Certification

     

    Preferred:  

                           A+ Certification, Network +, Original Equipment Manufacturers (OEM) Certifications, Compaq ACT / ASP

     

    KNOWLEDGE

    Working knowledge with respect to:

     

    • Computers, Multiple Operating Systems including Drive duplication / imaging, Hardware Diagnostic Utilities
    • Peripherals (including but not limited to internal & external modems, sound cards, video cards, network interface cards, SCSI adapters, storage devices, memory, etc.)
    • OEM Warranty Procedures – all manufacturers serviced by ESI
    • Appropriate OEM Resources (i.e. manuals, resource CD’s, Internet, etc.)

     

    Electronic Systems, Inc. is a premier supplier and service provider of comprehensive office technology. We are committed to providing remarkable innovative solutions to our customers and for our employees, extensive training and development. We are passionate about building a team of highly qualified, customer focused individuals who contribute enthusiastically to our corporate culture and our company's success. With the competitive salary and benefits offered at ESI you build more than a career, you can build a future.

     

     

     Check us out at www.esi.net

     

    ESI is an Equal Opportunity/AA Employer M/F/D/V, and maintains a drug-free workplace. 

     

    Electronic Systems is a tobacco- and smoke-free work environment.

     

     

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed