Responsible for setting up and invoicing new contracts (including equipment set-up), as well as audits, updates, posting edits and entering meters on a daily basis. Also responsible for handling all contract cancellations. Processes and invoices all work orders. Processes current contract billings daily. Processes contract renewals to ensure that all are promptly and properly renewed. Generates and sends meter requests to customers as well as summary invoices. Reviews the unbilled contracts, renewal contracts, on hold contracts, and warranty reports weekly. Creates program items as needed. Assigns customer special pricing as indicated on the customer agreement. Communicates with the appropriate service manager regarding renewal exceptions, renewal quotes and contract changes. Forwards sales leads to the sales managers. Identifies potential contract billing problems and takes the necessary actions to correct. Attends customer meetings as requested by managers.
High school diploma or equivalent. Strongly prefer 2-year degree in business, accounting, or a related field. Outstanding customer service skills. Strong administrative, multi-tasking and data processing skills. Working knowledge of MS Office Suite, particularly Excel and Word. Ability to quickly learn our ERP and other business software programs. OMD or eAutomate experience a plus. Ability to sit for 6 to 8 hours per day and to use a computer for up to 8 hours per day.
Electronic Systems, Inc. is a premier supplier and service provider of comprehensive office technology. We are committed to providing remarkable innovative solutions to our customers and for our employees, extensive training and development. We are passionate about building a team of highly qualified, customer focused individuals who contribute enthusiastically to our corporate culture and our company's success. With the competitive salary and benefits offered at ESI you build more than a career, you can build a future.
Check us out at www.esi.net
ESI is an Equal Opportunity/AA Employer M/F/D/V, and maintains a drug-free workplace. Electronic Systems is tobacco- and smoke-free workplace.