Electronic Systems, Inc.

Pickup Delivery Assistant

US-VA-Richmond
# of Openings
2
Category
Service
Type
Regular Full-Time

Overview

Direct supervision performing specified duties including, but not limited to, making daily runs to specific locations to pick up computers for repair, and deliver of previously repaired computers from the ESI Ashland Repair center.

 

Responsibilities

 

 

Reporting Relationships

  • Works Directly for: Designated Lead Technician, Team Leaders, Managers
  • Works with: All customers and employees

 

MVP EMPLOYEE BEHAVIORS

 

HEADSET

  • Criticizes privately / compliments publicly.
  • Exhibits appropriate degree of humility.
  • Supports teamwork by helping others.

 

ADAPTABILITY

  • Actively seeks better ways.
  • Learns quickly.
  • Supports others in their attempts to deal with change.

 

SELF SUFFICIENCY

  • Attempts to solve problems before seeking help.
  • Proactively grows skills and knowledge.
  • Displays initiative.

 

JOB EFFECTIVENESS

  • Develops network of resources.
  • Avoids procrastination.
  • Attentive to details / highly organized.
  • Highly developed job related skills.       
  • Management reserves the right to change this job description at any time with or without notice.

 

Qualifications

  • Ability to communicate effectively orally and written with customers, coworkers, vendors and supervisors.
  • Possess good organizational skills
  • Ability to demonstrate time management skills to handle work load
  • Possess good listening skills
  • Ability to work and function efficiently either individually or in a team oriented environment
  • Possess good math skills
  • Ability to follow safety procedures
  • Ability to assist in planning and coordinate onsite efforts for projects
  • Ability to work independently with customer and follow ESI empowerment questions
  • Ability to manage one or multiple projects simultaneously
  • Ability to follow instructions from customer, account lead, team leader, service management or co-worker
  • Ability to fill out work orders completely

REQUIREMENTS

  • Meet the requirements of Electronic Systems Fleet Safety program:
  • Possess and maintain reliable transportation
  • Possess and maintain valid drivers license
  • Ability to lift 50 lbs.
  • Ability to drive for 6 hours of the day
  • Ability to stand, crouch, walk, kneel, crawl, lay, bend, and perform simple and firm grasping functions with both left and right hands for 6 hours of the day.
  • Be prompt and on time to work and scheduled appointments
  • Able to maintain professional demeanor under stress
  • Possess strong interpersonal skills
  • Posses strong customer service skills
  • Possess strong phone skills
  • Report to and be prepared to begin work promptly at 8:00 a.m., work a minimum 8 hour day, with a 1 hour lunch, and continue work until 5:00 p.m. These hours may shift as customer or work load demands and should be expected to start prior to 8:00 a.m. and continue past 5:00 p.m.
  • Demonstrate the ability to contact account leader, team leader or service management to seek assistance if you are unable to perform the task in a timely fashion or if you encounter any reasons that are preventing the timely resolution of a service call.
  • Notify account leader, team leader or service management as soon as you have knowledge of any unscheduled or scheduled time off.

Electronic Systems, Inc. is a premier supplier and service provider of comprehensive office technology. We are committed to providing remarkable innovative solutions to our customers and for our employees, extensive training and development. We are passionate about building a team of highly qualified, customer focused individuals who contribute enthusiastically to our corporate culture and our company's success. With the competitive salary and benefits offered at ESI you build more than a career, you can build a future.

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