This is an incoming position into the Print Technology Solutions group, an advanced technology group of ESI’s Document Technology Division. This position is primarily a support role, providing support services to resolve network or software issues. This includes providing hardware installation services that require an escalated skillset, providing enhanced MFD functionality setup and troubleshooting, installing production technologies and growing toward the capabilities of the Solutions Engineer.
Report to and be prepared to begin work promptly at 8:00 a.m., work a minimum 8 hour day, with a 1 hour lunch, and continue work until 5:00 p.m. These hours may shift as customer or work load demands and should be expected to start prior to 8:00 a.m. and continue past 5:00 p.m. (i.e. arrive at customer site at 8:00 a.m. and leave customer site at 5:00 p.m.
Required: High School Diploma or GED
Preferred: AA, BA or 2 year / 4 year degree from higher education or related trade school
Required: 1-3 years printer / MFD Field Service, computer hardware, software and/or client side networking
Preferred: 3-5 years printer / MFD Field Service, computer hardware, software and client networking
Required: A+ Certification, Network +, or equivalent
Preferred: MCSA (Desktop)
The following knowledge set is not intended to be pre-requisites for this position, however any skillsets a candidate already has will be beneficial. The below will also be a guideline for the development of an individual to learn, understand and become the expert in their craft / trade.
Electronic Systems, Inc. is a premier supplier and service provider of comprehensive information and office technology. We are committed to providing remarkable innovative solutions to our customers and for our employees, extensive training and development. We are passionate about building a team of highly qualified, customer focused individuals who contribute enthusiastically to our corporate culture and our company's success. With the competitive salary and benefits offered at ESI you can build more than a career, you will build a future.
ESI is an Equal Opportunity/AA Employer M/F/D/V, and maintains a drug-free workplace. Electronic Systems is a tobacco- and smoke-free work environment.